
This accessibility statement applies to the mehilainen.fi online service.
Our goal is to provide digital services that are accessible to all users. In this accessibility statement, we describe the shortcomings in the service's accessibility and how you can give feedback and development suggestions regarding the accessibility of the website. This accessibility statement was updated on 21 August 2025.
The description of the website's accessibility is based on an assessment performed by Mehiläinen and an external expert organisation.
The service largely meets the accessibility requirements (WCAG 2.1 level AA). The main shortcomings in the online service are described below in this statement.
The service uses third-party services that may not necessarily meet the accessibility requirements. We cannot guarantee the accessibility of these services. These include, for example, the feedback channel, cookies, and webinar recording platforms.
The accessibility of the website is assessed continuously using accessibility tools. Accessibility is taken into account in the development work of all new features.
Alternatively, you can contact Mehiläinen's customer service, which is open 24/7.
The customer service number is 010 414 00 (local network rate/mobile charge).
(Reference: WWW-3466)
If you notice accessibility issues on the website, please first give feedback to us, the website administrator. It may take up to 14 days to receive a reply.
If you are not satisfied with the response you received or do not receive a response at all within two weeks, you can submit a notification to Traficom. Traficom’s website provides detailed instructions on how to submit a notification and how the matter is processed.
Finnish Transport and Communications Agency Traficom
Digital Accessibility Supervision Unit
www. saavutettavuusvaatimukset. fi
saavutettavuus@traficom.fi
telephone exchange 029 534 5000
Users may notice accessibility issues on our website. Below is a list of those that we have detected and identified.